FAQ
Helping you learn more about our company in order to better serve you
What about quality assurance
We offer one year warranty period beginning from the time of shipment for medical equipment, Per minor problems, we can provide free spare parts for replacements, Per serious problems, we can make replacement of free charge.
What is time of delivery
Since our products are produced according to each specific order, the delivery period will be 15 days after confirmation of order. If it is small or sample order, please do check with us about whether we have ready goods in stock to make delivery as soon as possible.
How to track my orders?
After the production of the goods is completed and ready, the goods arrive at the port, and after the goods are shipped, the customer will be informed of the arrival of the goods at the port of the customer's country, and transportation vouchers and customs declarations will be provided
What is payment terms?
T/T, Credit Card, L/C, Western Union, PayPal, MoneyGram.