About Us

Who is Healicom?

Healicom is one of the leading professional suppliers in the field of X-ray medical equipment in China. Our products include portable X-ray machines, vertical X-ray machines, dental X-ray machines, breast X-ray machines, CT and flat panel detectors, etc

CEO & Founder

Since 2011

14

Years of
Practicing

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Transaction customer

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New department

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No. of countries served

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Manufacturing Areas

team members

Creative Team

our team

Sales Team

Our sales team is dedicated to providing customers with professional equipment selection advice and customized solutions to ensure that you find the most suitable X-ray equipment.

After-Sales Service Team

The after-sales team provides 24/7 technical support and quick response services to ensure your equipment always runs efficiently and minimizes downtime.

Quality Control Team

The quality inspection team conducts comprehensive inspections on each device in strict accordance with international standards to ensure the safety, reliability and excellent performance of the X-ray machine.

Logistics and Supply Chain Team

The Logistics and Supply Chain team ensures your equipment is delivered to you quickly and safely, and provides flexible warehousing and distribution solutions.

The FAQ

Frequently Asked
Questions

We guarantee that all equipment is brand new, and you can verify it through multiple methods such as the production date on the customs declaration form, the serial number of the equipment body that is consistent with the inspection report, the "zero exposure" record displayed on the first startup, and the third-party inspection report. At the same time, the contract will clearly indicate "100% brand new machine" and breach of contract compensation clauses, and you are welcome to check our production line live video or previous customer clearance document samples at any time to completely eliminate any doubts.

We provide a 2-year global warranty service for all exported equipment, with sufficient reserves of key accessories such as X-ray tubes and detectors, which can be urgently shipped within 72 hours via DHL/UPS. The technical support team provides 24/7 remote diagnosis (including real-time guidance from TeamViewer), and if necessary, engineers can be dispatched to the site for installation and debugging to ensure that the equipment is quickly put into use.

We provide comprehensive customized solutions that can deeply adjust X-ray machines according to customers' specific needs. In terms of hardware, we can upgrade the detector size to support up to 21 inches x 21 inches of large-sized shooting requirements, and optimize the dosage protocol specifically for pediatric examinations to ensure the safety of pediatric patients. In terms of software, our system supports multi language interface switching, including English, French, Arabic, etc., and can integrate DICOM SR structured reporting function according to hospital requirements.

We provide fast and reliable X-ray machine transportation services to the global market, ensuring safe and timely delivery of equipment. For African regions such as Nigeria and Kenya, it usually takes 18-28 days to arrive at the port, and our local logistics partners can efficiently solve customs clearance and delivery issues. Transportation in Southeast Asia (such as Indonesia and Vietnam) is faster, taking only 12-18 days, and transit through Singapore or Port Klang can be shortened to 10-15 days. All devices are professionally shock-absorbing packaged and provide full logistics tracking. If needed, we can also arrange for technical personnel to arrive at the same time to assist in installation and debugging, ensuring that the equipment is put into use in a timely manner.

T/T、 Credit card, letter of credit, Western Union remittance PayPal、 MoneyGram.

Call Us 24/7

+(86) 25-84452678

Sales@healicom.com

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